Who we help · Councils
Digital services and casework tools for councils
Help residents get answers sooner, and give officers and members their time back.
Talk to us about your council →What gets in the way
- Enquiries arriving by email, phone, letter and social media, with no single record
- Casework kept in inboxes and spreadsheets
- Residents not knowing what happened to their report
- Paper forms that are typed in again by hand
What we can do
- Enquiry and casework trackingOne record for every case, from first contact to closed.
- Updates for residentsPeople can see where their issue has got to without having to ask.
- Smart online formsForms that send each request straight to the right team.
- DashboardsA clear picture of open cases, response times and trends for members and officers.
- Accessible websites and servicesBuilt to the WCAG 2.2 AA accessibility standard, so everyone can use them.
- Tools for your teamsSmall internal apps that replace the spreadsheet everyone is afraid to touch.
Bring us your problem.
Tell us what is in the way. We will come back to you. Based in London, working with clients across the UK.
Send us a message →